Support Board
Date/Time: Sun, 22 Dec 2024 05:04:13 +0000
Post From: Visualization Trend Charges
| [2015-07-11 01:01:02] |
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We have tested your Chartbook and a TÄ.scss spreadsheet file has been created and when doing a replay it updated with the chart data. We did not see any problems. We are suspecting based upon what we have read that you have been previously using the version of Sierra Chart with Old Spreadsheets and have updated to the version with New Spreadsheets. And when the Old Spreadsheet file has been attempted to be converted, it is failing. We cannot know for sure because we do not see exactly what is happening on your system. The easiest thing to do is to install the version of Sierra Chart with Old Spreadsheets. Here is the download link: https://www.sierrachart.com/downloads/SierraChartSetup.exe Let us know if that solves the problem. Refer to the attached screenshot of what we saw in the spreadsheet as it was updating during the replay. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-11 01:01:16
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