Support Board
Date/Time: Sun, 22 Dec 2024 03:43:25 +0000
Post From: DTN IQFeed is freezing many times a day
| [2015-07-09 02:44:47] |
| User947126 - Posts: 14 |
|
Hi, For the past week or so my DTN IQFeed is randomly freezing so often that I'm pretty much unable to use Sierra Chart. It freezes for exactly 10 minutes at a time, and when it happens I can't even kill the IQconnect process--I have to either reboot or wait the 10 minutes. Sierra Chart seems fine aside from the fact that it stops receiving data. Nothing at all has changed on my PC that I can recall. Since I started having this issue I've updated to the newest version of Sierra chart and the newest IQFeed software. I contacted IQFeed support, and they have not been of any help at all--they say it's a network issue just based on a single traceroute that they ran. It's very unlikely that it's anything network related, since nothing else on my PC is affected, including my VPN into work, Sierra Chart when I change my data feed to Interactive Brokers, or my ThinkorSwim trading platform. Everything on my PC works just fine except Sierra Chart with IQFeed. And, I just now ran IQFeed by itself (without Sierra Chart), and it still froze. I know this is not really a Sierra Chart issue per se, but I'm hoping that someone in the community will have experienced the same thing and have a fix. Mark |