Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 05:29:31 +0000



Post From: orders not getting filled

[2015-07-08 08:53:48]
Sierra Chart Engineering - Posts: 104368
What is the status of the order when it does not fill? You will see that on the order line. It should be "Open".

Are you watching the order on the exact same chart you submitted it from? This is necessary.

It is not due to parallels. It could not be.

There also could be a misunderstanding about how orders fill. You cannot observe the last trade price crossing through the order. In the case of a buy limit order, the Ask price will have to get to the order price or go lower.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-07-08 08:54:50