Support Board
Date/Time: Wed, 05 Feb 2025 06:52:07 +0000
Post From: Problem with connection to data and trade server - the price is not moving
| [2015-07-07 20:34:57] |
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These are the relevant error messages from Interactive Brokers indicating the market data is not subscribed HD Request # 3 | Message from IB: Historical Market Data Service error message:No market data permissions for ECBOT FUT. IB Error Code: 162. Request ID: 2. | 2015-07-07 19:04:09 Message from IB: Requested market data is not subscribed.YM SEP'15/TOP/ALL. IB Error Code: 354. Request ID: 1. Symbol: YM-201509-ECBOT. | 2015-07-07 19:04:06 Refer to this section here for help with this: http://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |