Support Board
Date/Time: Wed, 05 Feb 2025 06:41:07 +0000
Post From: Problem with connection to data and trade server - the price is not moving
| [2015-07-07 19:18:43] |
| User599451 - Posts: 3 |
|
Dear support, I'm sending my log Thank you for help best regards Martin Software version: 1261 | 2015-07-07 19:03:45 Uses New Spreadsheets | 2015-07-07 19:03:45 Usage end date: 2015-09-30 | 2015-07-07 19:03:45 Enabled for: Advanced Features. | 2015-07-07 19:03:45 Enabled for: Sierra Chart Historical Data Service. | 2015-07-07 19:03:45 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-07-07 19:03:45 Active service: Interactive Brokers | 2015-07-07 19:03:45 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-07-07 19:03:45 2015-07-07 19:03:45 Local computer clock time | 2015-07-07 19:03:45 2015-07-07 17:03:45 GMT time | 2015-07-07 19:03:45 2015-07-07 19:03:45 Time zone adjusted time | 2015-07-07 19:03:45 Time difference to server time: 3 seconds. | 2015-07-07 19:03:45 Program path: C:\SierraChart\ | 2015-07-07 19:03:45 Data Files path: C:\SierraChart\Data\ | 2015-07-07 19:03:45 OS Version Number: 6.2 | 2015-07-07 19:03:45 Locale Information: C | 2015-07-07 19:03:45 Checking for new symbol settings for ib | 2015-07-07 19:03:45 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-07-07 19:03:45 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-07-07 19:03:45 Symbol settings are up-to-date for ib | 2015-07-07 19:03:45 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-07-07 19:03:50 Socket (2) | Connected. | 2015-07-07 19:03:50 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-07-07 19:03:50 Interactive Brokers | TWS server version: 76 | 2015-07-07 19:03:50 Interactive Brokers | Connected. Waiting for account information. | 2015-07-07 19:03:50 IB Account information received. | 2015-07-07 19:03:50 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-07-07 19:03:50 Interactive Brokers | Connected to Live account. | 2015-07-07 19:03:50 Interactive Brokers | Year-Month last connected to Live account: 2015-07 | 2015-07-07 19:03:50 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U106* | 2015-07-07 19:03:50 Next valid order ID: 5 | 2015-07-07 19:03:50 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-07-07 19:03:50 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2015-07-07 19:03:50 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 19:03:50 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 19:03:50 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 19:03:50 Next valid order ID: 5 | 2015-07-07 19:03:50 IB Account information received. | 2015-07-07 19:03:50 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-07-07 19:03:50 Interactive Brokers | Connected to Live account. | 2015-07-07 19:03:50 Interactive Brokers | Year-Month last connected to Live account: 2015-07 | 2015-07-07 19:03:50 Interactive Brokers | Received Trade Positions download end message for account U106* | 2015-07-07 19:03:50 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-07-07 19:03:50 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-07-07 19:03:50 Interactive Brokers | Requesting historical order fills for account U10*. | 2015-07-07 19:03:55 Interactive Brokers | Received Open orders end message. | 2015-07-07 19:03:55 Interactive Brokers | Starting real-time market data updates for: YM-201509-ECBOT. ID: 1 | 2015-07-07 19:04:05 Interactive Brokers | Subscribing to Symbol: YM, SecType: FUT, Expiry: 201509, Exchange: ECBOT, Currency: , Multiplier: | 2015-07-07 19:04:05 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. | 2015-07-07 19:04:05 HD Request # 2 | Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: cbot | 2015-07-07 19:04:06 HD Request # 2 | Download start Date-Time: 2015-07-06 21:48:36.0 | 2015-07-07 19:04:06 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2015-07-07 19:04:06 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-07-07 19:04:06 Message from IB: Requested market data is not subscribed.YM SEP'15/TOP/ALL. IB Error Code: 354. Request ID: 1. Symbol: YM-201509-ECBOT. | 2015-07-07 19:04:06 Socket (3) | Connected. | 2015-07-07 19:04:06 HD Request # 2 | Sending historical data logon request message. | 2015-07-07 19:04:06 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-07-06 21:48:36. Record interval: 1. Symbol: YMU15 | 2015-07-07 19:04:06 HD Request # 2 | Decompressing data. | 2015-07-07 19:04:06 HD Request # 2 | Receiving Intraday data for YM-201509-ECBOT starting at 2015-07-06 21:48:36 | 2015-07-07 19:04:07 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-07-06 21:48:36 | 2015-07-07 19:04:07 Socket (3) | Shutdown and closed. | 2015-07-07 19:04:08 The network socket for historical data has been closed. | 2015-07-07 19:04:08 HD Request # 2 | Received 17544 records from 2015-07-06 21:48:36 to 2015-07-07 18:54:07 (21.1 hours) and wrote 17544 records for YM-201509-ECBOT | 2015-07-07 19:04:08 HD Request # 2 | Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 2s. Unique request ID: 1 | 2015-07-07 19:04:08 Removed historical data download ID 1 | 2015-07-07 19:04:08 Real-time Intraday chart data file updates started for YM-201509-ECBOT | 2015-07-07 19:04:08 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. | 2015-07-07 19:04:08 HD Request # 3 | Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: ib | 2015-07-07 19:04:08 HD Request # 3 | Download start Date-Time: 2015-07-07 18:54:07.0 | 2015-07-07 19:04:08 HD Request # 3 | Requesting a total of 0 days and 5401 seconds. | 2015-07-07 19:04:08 HD Request # 3 | IB Backfill - Seconds requested: 5401. Seconds Remaining: 0. | 2015-07-07 19:04:08 HD Request # 3 | Requesting 5401 Seconds of data at 30 secs with ending Date-Time at 2015-07-07 20:14:08 for YM-201509-ECBOT | 2015-07-07 19:04:08 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 19:04:09 HD Request # 3 | Message from IB: Historical Market Data Service error message:No market data permissions for ECBOT FUT. IB Error Code: 162. Request ID: 2. | 2015-07-07 19:04:09 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201509-ECBOT | 2015-07-07 19:04:10 HD Request # 3 | Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 2s. Unique request ID: 2 | 2015-07-07 19:04:10 Removed historical data download ID 2 | 2015-07-07 19:04:10 Real-time Intraday chart data file updates started for YM-201509-ECBOT | 2015-07-07 19:04:10 NOTICE: Detected that the system has resumed from a low-power state. | 2015-07-07 20:35:45 * Re-connecting to the Data/Trading service. | 2015-07-07 20:35:45 Socket (2) | Shutdown and closed. | 2015-07-07 20:35:45 Interactive Brokers | Disconnected. | 2015-07-07 20:35:45 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-07-07 20:35:45 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-07-07 20:35:50 Socket (4) | Connected. | 2015-07-07 20:35:50 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-07-07 20:35:50 Interactive Brokers | TWS server version: 76 | 2015-07-07 20:35:50 Interactive Brokers | Connected. Waiting for account information. | 2015-07-07 20:35:50 IB Account information received. | 2015-07-07 20:35:50 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-07-07 20:35:50 Interactive Brokers | Connected to Live account. | 2015-07-07 20:35:50 Interactive Brokers | Year-Month last connected to Live account: 2015-07 | 2015-07-07 20:35:50 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U106* | 2015-07-07 20:35:50 Next valid order ID: 5 | 2015-07-07 20:35:50 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:35:50 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:35:50 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:35:50 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:35:50 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 20:35:50 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 20:35:50 Next valid order ID: 5 | 2015-07-07 20:35:50 IB Account information received. | 2015-07-07 20:35:50 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-07-07 20:35:50 Interactive Brokers | Connected to Live account. | 2015-07-07 20:35:50 Interactive Brokers | Year-Month last connected to Live account: 2015-07 | 2015-07-07 20:35:50 Interactive Brokers | Received Trade Positions download end message for account U106* | 2015-07-07 20:35:50 Interactive Brokers | Starting real-time market data updates for: YM-201509-ECBOT. ID: 1 | 2015-07-07 20:35:50 Interactive Brokers | Subscribing to Symbol: YM, SecType: FUT, Expiry: 201509, Exchange: ECBOT, Currency: , Multiplier: | 2015-07-07 20:35:50 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. | 2015-07-07 20:35:50 HD Request # 4 | Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: cbot | 2015-07-07 20:35:50 HD Request # 4 | Download start Date-Time: 2015-07-07 18:54:07.0 | 2015-07-07 20:35:50 HD Request # 4 | Using server: scdf2.sierracharts.com port 10149 | 2015-07-07 20:35:50 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-07-07 20:35:50 Socket (5) | Connected. | 2015-07-07 20:35:51 HD Request # 4 | Sending historical data logon request message. | 2015-07-07 20:35:51 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-07-07 18:54:07. Record interval: 1. Symbol: YMU15 | 2015-07-07 20:35:51 HD Request # 4 | Decompressing data. | 2015-07-07 20:35:51 HD Request # 4 | Receiving Intraday data for YM-201509-ECBOT starting at 2015-07-07 18:54:07 | 2015-07-07 20:35:51 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-07-07 18:54:07 | 2015-07-07 20:35:51 Socket (5) | Shutdown and closed. | 2015-07-07 20:35:52 The network socket for historical data has been closed. | 2015-07-07 20:35:52 HD Request # 4 | Received 3314 records from 2015-07-07 18:54:07 to 2015-07-07 20:25:54 (91.8 minutes) and wrote 3314 records for YM-201509-ECBOT | 2015-07-07 20:35:52 HD Request # 4 | Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 2s. Unique request ID: 3 | 2015-07-07 20:35:52 Removed historical data download ID 3 | 2015-07-07 20:35:52 Real-time Intraday chart data file updates started for YM-201509-ECBOT | 2015-07-07 20:35:52 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. | 2015-07-07 20:35:52 HD Request # 5 | Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: ib | 2015-07-07 20:35:52 HD Request # 5 | Download start Date-Time: 2015-07-07 20:25:54.0 | 2015-07-07 20:35:52 HD Request # 5 | Requesting a total of 0 days and 5398 seconds. | 2015-07-07 20:35:52 HD Request # 5 | IB Backfill - Seconds requested: 5398. Seconds Remaining: 0. | 2015-07-07 20:35:52 HD Request # 5 | Requesting 5398 Seconds of data at 30 secs with ending Date-Time at 2015-07-07 21:45:52 for YM-201509-ECBOT | 2015-07-07 20:35:52 Interactive Brokers | Requesting historical order fills for account U10*. | 2015-07-07 20:35:55 Interactive Brokers | Received Open orders end message. | 2015-07-07 20:35:55 Message from IB: HMDS data farm connection is broken:ilhmds. IB Error Code: 2105. Request ID: -1. | 2015-07-07 20:36:05 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 20:36:06 Message from IB: Market data farm connection is broken:usfarm. IB Error Code: 2103. Request ID: -1. | 2015-07-07 20:36:11 Message from IB: HMDS data farm connection is broken:ushmds. IB Error Code: 2105. Request ID: -1. | 2015-07-07 20:36:11 Message from IB: Market data farm connection is broken:usfuture. IB Error Code: 2103. Request ID: -1. | 2015-07-07 20:36:12 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:36:12 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 20:36:12 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:36:13 Message from IB: Market data farm connection is broken:cashfarm. IB Error Code: 2103. Request ID: -1. | 2015-07-07 20:36:13 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:36:14 Message from IB: Market data farm connection is broken:usfuture.us. IB Error Code: 2103. Request ID: -1. | 2015-07-07 20:36:23 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:36:33 Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. | 2015-07-07 20:36:52 Symbol Error - YM-201509-ECBOT is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2015-07-07 20:36:52 Symbol Error - YM-201509-ECBOT is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2015-07-07 20:36:52 HD Request # 5 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 2. | 2015-07-07 20:36:52 HD Request # 5 | Error downloading historical Intraday data for YM-201509-ECBOT. The symbol is unknown to the server. | 2015-07-07 20:36:52 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201509-ECBOT | 2015-07-07 20:36:52 HD Request # 5 | Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 1m. Unique request ID: 4 | 2015-07-07 20:36:52 Removed historical data download ID 4 | 2015-07-07 20:36:52 Real-time Intraday chart data file updates started for YM-201509-ECBOT | 2015-07-07 20:36:52 Message from IB: No historical data query found for ticker id:2. IB Error Code: 366. Request ID: 2. | 2015-07-07 20:36:52 Message from IB: Connectivity between IB and Trader Workstation has been restored - data maintained.. IB Error Code: 1102. Request ID: -1. | 2015-07-07 20:36:57 Connection to the external service has been lost. | 2015-07-07 20:36:57 Socket (4) | Shutdown and closed. | 2015-07-07 20:36:57 Interactive Brokers | Disconnected. | 2015-07-07 20:36:57 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-07-07 20:36:57 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-07-07 20:37:02 Socket (6) | Connected. | 2015-07-07 20:37:02 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-07-07 20:37:02 Interactive Brokers | TWS server version: 76 | 2015-07-07 20:37:02 Interactive Brokers | Connected. Waiting for account information. | 2015-07-07 20:37:02 IB Account information received. | 2015-07-07 20:37:02 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-07-07 20:37:02 Interactive Brokers | Connected to Live account. | 2015-07-07 20:37:02 Interactive Brokers | Year-Month last connected to Live account: 2015-07 | 2015-07-07 20:37:02 Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U106* | 2015-07-07 20:37:02 Next valid order ID: 5 | 2015-07-07 20:37:02 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:37:02 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:37:02 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:37:02 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-07-07 20:37:02 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 20:37:02 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-07-07 20:37:02 Next valid order ID: 5 | 2015-07-07 20:37:02 IB Account information received. | 2015-07-07 20:37:02 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-07-07 20:37:02 Interactive Brokers | Connected to Live account. | 2015-07-07 20:37:02 Interactive Brokers | Year-Month last connected to Live account: 2015-07 | 2015-07-07 20:37:02 Interactive Brokers | Received Trade Positions download end message for account U106* | 2015-07-07 20:37:02 Interactive Brokers | Starting real-time market data updates for: YM-201509-ECBOT. ID: 1 | 2015-07-07 20:37:02 Interactive Brokers | Subscribing to Symbol: YM, SecType: FUT, Expiry: 201509, Exchange: ECBOT, Currency: , Multiplier: | 2015-07-07 20:37:02 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. | 2015-07-07 20:37:02 HD Request # 6 | Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: cbot | 2015-07-07 20:37:02 HD Request # 6 | Download start Date-Time: 2015-07-07 20:25:54.0 | 2015-07-07 20:37:02 HD Request # 6 | Using server: scdf1.sierracharts.com port 10149 | 2015-07-07 20:37:02 Message from IB: Requested market data is not subscribed.YM SEP'15/TOP/ALL. IB Error Code: 354. Request ID: 1. Symbol: YM-201509-ECBOT. | 2015-07-07 20:37:03 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-07-07 20:37:03 Socket (7) | Connected. | 2015-07-07 20:37:03 HD Request # 6 | Sending historical data logon request message. | 2015-07-07 20:37:03 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-07-07 20:25:54. Record interval: 1. Symbol: YMU15 | 2015-07-07 20:37:03 HD Request # 6 | Decompressing data. | 2015-07-07 20:37:03 HD Request # 6 | Receiving Intraday data for YM-201509-ECBOT starting at 2015-07-07 20:25:54 | 2015-07-07 20:37:03 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-07-07 20:25:54 | 2015-07-07 20:37:03 Socket (7) | Shutdown and closed. | 2015-07-07 20:37:03 The network socket for historical data has been closed. | 2015-07-07 20:37:03 HD Request # 6 | Received 36 records from 2015-07-07 20:25:54 to 2015-07-07 20:27:04 (70.0 seconds) and wrote 36 records for YM-201509-ECBOT | 2015-07-07 20:37:03 HD Request # 6 | Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 0s. Unique request ID: 5 | 2015-07-07 20:37:03 Removed historical data download ID 5 | 2015-07-07 20:37:03 Real-time Intraday chart data file updates started for YM-201509-ECBOT | 2015-07-07 20:37:03 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. | 2015-07-07 20:37:03 HD Request # 7 | Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: ib | 2015-07-07 20:37:03 HD Request # 7 | Download start Date-Time: 2015-07-07 20:27:04.0 | 2015-07-07 20:37:03 HD Request # 7 | Requesting a total of 0 days and 5399 seconds. | 2015-07-07 20:37:03 HD Request # 7 | IB Backfill - Seconds requested: 5399. Seconds Remaining: 0. | 2015-07-07 20:37:03 HD Request # 7 | Requesting 5399 Seconds of data at 30 secs with ending Date-Time at 2015-07-07 21:47:03 for YM-201509-ECBOT | 2015-07-07 20:37:03 HD Request # 7 | Message from IB: Historical Market Data Service error message:No market data permissions for ECBOT FUT. IB Error Code: 162. Request ID: 2. | 2015-07-07 20:37:04 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201509-ECBOT | 2015-07-07 20:37:05 HD Request # 7 | Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 2s. Unique request ID: 6 | 2015-07-07 20:37:05 Removed historical data download ID 6 | 2015-07-07 20:37:05 Real-time Intraday chart data file updates started for YM-201509-ECBOT | 2015-07-07 20:37:05 Interactive Brokers | Requesting historical order fills for account U10*. | 2015-07-07 20:37:07 Interactive Brokers | Received Open orders end message. | 2015-07-07 20:37:07 |