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Date/Time: Fri, 18 Oct 2024 03:52:57 +0000



Post From: Cancel failure if done within 30 seconds

[2015-07-07 16:31:07]
User386687 - Posts: 53
Today first time ever I received the following error message while trading Nymex:CL contracts in Live:

Rithmic Trading | Failure with order with Service Order ID: 17557037. Send cancels only after 30 secs. More cancels within this period will lead to logoff/disable of this user. | 2015-07-07 19:25:21 *
There was an error with the order cancellation: Rithmic Trading order update (Order cancel reject). Info: Send cancels only after 30 secs. More cancels within this period will lead to logoff/disable of. Service order ID: 17557037. Symbol: CLQ5-NYMEX | 2015-07-07 19:25:21 *

I was in contact with my broker (AMP) and they asked me to contact you. The problem comes from your system they say.

So what is this ?