Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 11:33:09 +0000



Post From: Some charts work and some don't

[2015-06-29 16:23:08]
Sierra Chart Engineering - Posts: 104368
At the time you see the problem, we want you to let us know just one of the symbols you have a problem with and post a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log

Also disable the use of Interactive Brokers True Real-time Data:
http://www.sierrachart.com/index.php?page=doc/IB.php#TrueRealTimeData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing