Support Board
Date/Time: Sun, 22 Dec 2024 17:37:23 +0000
Post From: Problems with CQG Api in SierraChart 1261
| [2015-06-19 17:39:04] |
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This was because CQG apparently restarted the server probably because of this problem we reported to them. This was the cause of the problems including affecting backfill temporarily. The closing and restarting of Sierra Chart as being the solution was only coincidental. During that time the server came back. None of these issues are on the Sierra Chart side. It is also concerning that CQG does not have a second server. If they take a server off-line like they did, then users are stuck. Does not make much sense for a company like CQG. All of our systems always have redundancy. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-19 17:39:44
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