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Date/Time: Fri, 18 Oct 2024 08:42:08 +0000



Post From: Problems with CQG Api in SierraChart 1261

[2015-06-19 17:39:04]
Sierra Chart Engineering - Posts: 104368
This was because CQG apparently restarted the server probably because of this problem we reported to them. This was the cause of the problems including affecting backfill temporarily.

The closing and restarting of Sierra Chart as being the solution was only coincidental. During that time the server came back.

None of these issues are on the Sierra Chart side.

It is also concerning that CQG does not have a second server. If they take a server off-line like they did, then users are stuck. Does not make much sense for a company like CQG. All of our systems always have redundancy.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-19 17:39:44