Support Board
Date/Time: Sun, 22 Dec 2024 21:30:08 +0000
Post From: Spreadsheet still not saving correctly
| [2015-06-08 21:48:13] |
| User911705 - Posts: 89 |
|
Tom, I've checked again multiple times and I promise you I'm not making this up:) I've read the documentation as carefully as I can. Perhaps I and my partner both are doing something wildly incorrectly, but we both have backgrounds in support and custom work for trading platforms, so it's got to be an awfully non-intuitive procedure. It doesn't seem it should be this hard from what the doc's say. I'm dismayed by Sierra's lack of response, I think we're past 6 hours, normal biz hours. This I'm not used to. Not only am I and my partner a new subscriber, I have MANY clients that could switch to Sierra if I directed them to. I sincerely appreciate your offer, but I think what's needed is for someone to take a look at my computer or at the very least respond with some specific instructions which I am happy to follow to try and troubleshoot this. |