Support Board
Date/Time: Sun, 22 Dec 2024 21:10:41 +0000
Post From: Spreadsheet still not saving correctly
| [2015-06-08 20:52:34] |
| User911705 - Posts: 89 |
|
Thank you, Tom. I've reread what you've stated numerous times and I'm just left totally confused. The problem I'm facing now has nothing to do with other chart books or renamed spreadsheets. Functionality I had a week ago is now not there. Specifically, I have a spreadsheet, a study collection, and a chart with the study collection applied. Previously, I was able to duplicate the chart and a new sheet would appear in the spreadsheet (numbered with the new chart number) with all the correct formulas. Now, I can't even do that. I've spent numerous hours trying to see what I might be doing wrong and I sincerely don't think it's me. I would respectfully remind Sierra support that the entire first 2 weeks of my trial was spent trying to share my spreadsheet and eventually it was found that a bug existed related to saving formulas(forgive me if bug is not the correct term but if software is found to have an issue that prevents it from functioning correctly I call that a bug). It's very difficult for me to just assume that the problem lies on my side. I am trying to be patient, but entire days of effort are now slipping by because of this issue. I am working with a partner (also now a Sierra subscriber) doing screensharing to make sure neither of us are doing something wrong or missing some little thing. I am spending huge amounts of time trying to get this to work and yet Sierra has not yet replied since this morning. Frankly, I'm used to much better response times from free software (Ninja for example). I am feeling a bit exasperated at this point. |