Support Board
Date/Time: Sat, 23 Nov 2024 04:18:46 +0000
Post From: Sierra Chart Lag Issues
| [2013-06-10 09:22:21] |
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This is very unusual. We see that you are using Rithmic. We are working on a new release which should be out by the end of the day which isolates the Rithmic software into another process. If it is the Rithmic software causing a problem, this will resolve the issue. The only other thing we can think of, is some problem with the Filesystem I/O usually caused by anti-malware software. What anti-malware/antivirus software are you running? Those programs, can be very very troublesome and cause lots of problems that cannot be completely removed unless you completely uninstall the anti-malware/antivirus software. We have found the Microsoft Security Essentials is fine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-10 09:24:21
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