Support Board
Date/Time: Sun, 22 Dec 2024 10:06:41 +0000
Post From: Unable to e-mail the Alert notification due to an error
| [2015-05-28 15:20:31] |
| User930315 - Posts: 55 |
|
Tmobile is asking if there is any additional SMTP rejection code information within your server's EHLO log. Can you even ping the mm3.tmomail.net server? If there are no SMTP errors at all and you can't ping their server, your IP address is probably being blocked in T-Mobile's network. That would explain why the engineer I'm working with doesn't even see a connection attempt. Thanks |