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Date/Time: Sun, 22 Dec 2024 21:35:57 +0000



Post From: Order is fullfilled and then cancelled automaticly by Sierra system

[2015-05-28 07:14:40]
Sierra Chart Engineering - Posts: 104368
So what you then need to do is contact Interactive Brokers at the following email address:
api@interactivebrokers.com

Let them know when Account Updates are subscribed to for that particular account that their system (TWS) is not responding. They will need to see the TWS log files.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing