Support Board
Date/Time: Sun, 22 Dec 2024 21:35:57 +0000
Post From: Order is fullfilled and then cancelled automaticly by Sierra system
[2015-05-28 07:14:40] |
Sierra Chart Engineering - Posts: 104368 |
So what you then need to do is contact Interactive Brokers at the following email address: api@interactivebrokers.com Let them know when Account Updates are subscribed to for that particular account that their system (TWS) is not responding. They will need to see the TWS log files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |