Support Board
Date/Time: Sun, 22 Dec 2024 21:40:12 +0000
Post From: Order is fullfilled and then cancelled automaticly by Sierra system
[2015-05-27 18:09:53] |
Sierra Chart Engineering - Posts: 104368 |
What this means is that Trader Workstation is not providing the Trade Position data for that symbol if you do not see it listed in the Trade >> Trade Orders and Positions >> Positions tab. What we want you to do is to restart Sierra Chart. Connect to Trader Workstation. Do not open any charts and then post a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |