Support Board
Date/Time: Mon, 23 Dec 2024 00:10:45 +0000
Post From: Rithmic Issues
| [2015-05-19 19:55:27] |
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These are the relevant messages from the log: AdminMessage: S,STATS,,,0,0,1,124,0,11,,,Not Connected,5.1.3.1,261372,0,0,,8.22,0.07,, | 2015-05-19 14:55:31 Service connection timed out. Will disconnect and retry. | 2015-05-19 14:55:32 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-19 14:55:32 So the problem is that the IQ Feed software is not connecting to its own server. Why? There can be all kinds of problems including a problem on your computer. We recommend installing another copy of Sierra Chart on your system and setting it to use the SC Forex Data service and see if you have any connection problems: http://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php#Setup Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-19 19:55:58
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