Support Board
Date/Time: Mon, 23 Dec 2024 00:16:56 +0000
Post From: Rithmic& TST - Cancelling bracket order due to no order update from server
| [2015-05-17 20:20:56] |
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You have to thoroughly debug your code and make a determination as to why the order ID is 0. We have no idea. If the order was successfully submitted, NewOrder.InternalOrderID will have a nonzero value. As long as you are getting a nonzero value, you need to determine what you are doing with it after that which is causing it to go to zero. We recommend outputting to the Message Log the value of the persistent variable that holds the order ID any time it is being set. It will also go to zero if the Chartbook is closed and reopened. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-17 21:56:46
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