Support Board
Date/Time: Mon, 23 Dec 2024 01:03:25 +0000
Post From: Rithmic& TST - Cancelling bracket order due to no order update from server
| [2015-05-14 18:38:31] |
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After the Attached Orders were sent to Rithmic: Order 2015-05-14 11:27:27.001 ESM5-CME Auto-sent child from parent fill 15806 Limit 1 Buy 2107.00 Order Sent Apr28CC Close 15805 -1 Order 2015-05-14 11:27:27.002 ESM5-CME Auto-sent child from parent fill 15807 Stop 1 Buy 2111.00 Order Sent Apr28CC Close 15805 -1 They were never acknowledged by the Rithmic server. We think we know why. Update Sierra Chart to the latest release. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |