Support Board
Date/Time: Sun, 22 Dec 2024 11:52:12 +0000
Post From: SC via Interactive Brokers not correctly setting OCO orders - important!
[2015-05-06 03:03:15] |
Sierra Chart Engineering - Posts: 104368 |
Hi, just for clarity in the spreadsheet- in Col D those rows with "IB open order update" or "IB Order Fill (execution)" is the information sent from IB to SC and the other rows are information sent from SC to IB? Those Order Action Sources indicate order updates from the Interactive Brokers side to SC. I get that IB is responding with what is actually happening and that the partial fill means that IB are saying there is only 1 contract to update in the attached child orders. Yes.If SC handles the attached orders and the "Use Server side OCO and Bracket Orders (if supported)" is NOT checked, then SC will pick up the correct quantities and make sure they match? Yes.Can i confirm that if SC handles the OCO orders then it will match the actual position quantities, and not the order quantities? The problem described in this thread, is not the fault of Interactive Brokers or Sierra Chart. It takes a coordinated effort between both of us to resolve it. We have contacted Interactive Brokers for the proper solution. You will see that in the DTC Protocol, it is possible to modify an order but leave the quantity at 0 which means that the server must keep the quantity at its current quantity whatever it is: http://www.sierrachart.com/index.php?page=doc/doc_DTCMessageDocumentation.php#Messages-CANCEL_REPLACE_ORDER DTC is a very thoughtfully designed protocol. This is what Interactive Brokers should support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-06 03:04:45
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