Support Board
Date/Time: Sun, 22 Dec 2024 18:21:50 +0000
Post From: NYMEX market data down
| [2015-05-05 05:12:39] |
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Our best guess is this is some issue on the CME side. We will monitor over the next few hours. The data feed appears completely solid: NYMEX:C(30) PerfCnt: Lost Packets = 0 Feed A Rx/Dr = 76643 / 0 (0%) Feed B Rx/Dr = 76643 / 0 (0%) SShot Rx/Dr = 2381600 / 0 (0%) | 2015-05-05 00:00:33
NYMEX:C(32) PerfCnt: Lost Packets = 0 Feed A Rx/Dr = 457 / 0 (0%) Feed B Rx/Dr = 457 / 0 (0%) SShot Rx/Dr = 174538 / 0 (0%) | 2015-05-05 00:00:33 NYMEX:C(31) PerfCnt: Lost Packets = 0 Feed A Rx/Dr = 5791 / 0 (0%) Feed B Rx/Dr = 5791 / 0 (0%) SShot Rx/Dr = 174671 / 0 (0%) | 2015-05-05 00:00:33 NYMEX:C(30) PerfCnt: Lost Packets = 0 Feed A Rx/Dr = 168692 / 0 (0%) Feed B Rx/Dr = 168692 / 0 (0%) SShot Rx/Dr = 7514800 / 0 (0%) | 2015-05-05 01:00:34 NYMEX:C(32) PerfCnt: Lost Packets = 0 Feed A Rx/Dr = 5720 / 0 (0%) Feed B Rx/Dr = 5720 / 0 (0%) SShot Rx/Dr = 549507 / 0 (0%) | 2015-05-05 01:00:34 NYMEX:C(31) PerfCnt: Lost Packets = 0 Feed A Rx/Dr = 14823 / 0 (0%) Feed B Rx/Dr = 14823 / 0 (0%) SShot Rx/Dr = 550606 / 0 (0%) | 2015-05-05 01:00:34 It was also highly unusual, the problem we had earlier with the NYMEX data feed at the start of the evening session. That is a very rare occurrence which almost certainly had an origin on the CME side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-05 05:12:56
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