Support Board
Date/Time: Sun, 22 Dec 2024 18:06:17 +0000
Post From: Continuous contract issues
| [2015-05-02 21:47:51] |
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We suspect the problem with the mismatch prices is further back in time. We need to understand if this is the case. Post an image of one of those charts showing the incorrect prices, following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Symbols in the format like: F.US.USAM15 belong to CQG. If you see any of these listed in Global Settings >> Symbol Settings, press the Full Reset button to clear them out. They should not be there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |