Support Board
Date/Time: Sun, 22 Dec 2024 14:27:15 +0000
Post From: charts not updating with rithmic feed
[2015-04-22 04:58:37] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant messages: Rithmic Trading | Server Alert: Market Data Connection - Heartbeat has been quiet for 185.219 seconds. | 2015-04-21 13:04:45 Rithmic Trading | Server Alert: Market Data Connection - Heartbeat has been quiet for 205.221 seconds. | 2015-04-21 13:05:05 Rithmic Trading | Server Alert: Intraday History Connection - Heartbeat has been quiet for 54.516 seconds. | 2015-04-21 19:56:05 Rithmic Trading | Server Alert: Intraday History Connection - Heartbeat has been quiet for 74.518 seconds. | 2015-04-21 19:56:25 Generally it is hard for us to help with this kind of problem because the connection is controlled by the Rithmic software. There is some connectivity problem you are experiencing between your system and the Rithmic server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |