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Date/Time: Thu, 31 Oct 2024 12:17:24 +0000



Post From: CANNOT CONNECT

[2015-04-20 07:12:18]
Sierra Chart Engineering - Posts: 104368
This is not the Sierra Chart Message Log. Instead it is the Trade Activity Log.

However, we have another user reporting this as well.

For the fastest resolution to the problem we recommend contacting TransAct support:
http://www.transactfutures.com/ContactUs.htm

Once again here are the instructions to provide the Message Log:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing