Support Board
Date/Time: Sun, 22 Dec 2024 07:51:56 +0000
Post From: Data Trouble and Charts Freezing - Rithmic
| [2015-03-31 17:29:19] |
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1. We have looked at the Message Log and you are getting a "permission denied" error from the Rithmic system. Contact your broker and make sure your Rithmic account is authorized for the symbols you want to trade. 2. This is very unusual. We do not have a good sense of why something like this would happen. So you cannot move or resize tthe chart windows? The resizing and moving of a window is handled by the operating system. So not sure how we could really help with this. We recommend creating new charts, but that does not really make sense to have to do something like that. But if that helps, that probably is the best thing to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-31 17:29:55
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