Support Board
Date/Time: Mon, 30 Dec 2024 17:29:45 +0000
Post From: No live streaming data with TD Ameritrade data connection
| [2015-03-10 11:35:23] |
| User71064 - Posts: 1 |
|
I am currently using a Sierra chart trail and am trying to get live streaming data for the E-mini S&P futures contract using my TD Ameritrade account for data. The intra-day charts are loading fine, I just don't have live streaming data. Please see log below and let me know how to proceed: Software version: 1224 | 2015-03-10 07:24:39 Uses New Spreadsheets | 2015-03-10 07:24:39 Usage end date: 2015-03-23 | 2015-03-10 07:24:39 Enabled for: Advanced Features. | 2015-03-10 07:24:39 Enabled for: Advanced Features 2. | 2015-03-10 07:24:39 Enabled for: Sierra Chart Historical Data Service. | 2015-03-10 07:24:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-10 07:24:39 Active service: TD Ameritrade | 2015-03-10 07:24:39 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-03-10 07:24:39 2015-03-10 07:24:39 Local computer clock time | 2015-03-10 07:24:39 2015-03-10 11:24:39 GMT time | 2015-03-10 07:24:39 2015-03-10 07:24:39 Time zone adjusted time | 2015-03-10 07:24:39 Time difference to server time: 3 seconds. | 2015-03-10 07:24:39 Program path: C:\SierraChart\ | 2015-03-10 07:24:39 Data Files path: C:\SierraChart\Data\ | 2015-03-10 07:24:39 OS Version Number: 6.2 | 2015-03-10 07:24:39 Locale Information: C | 2015-03-10 07:24:39 Checking for new symbol settings for tda | 2015-03-10 07:24:39 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-10 07:24:39 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-10 07:24:39 Symbol settings are up-to-date for tda | 2015-03-10 07:24:40 TD Ameritrade | Connecting. | 2015-03-10 07:24:44 TD Ameritrade | Logging in. (Step 1 of 3) | 2015-03-10 07:24:44 TD Ameritrade | Authorized for streamer data. | 2015-03-10 07:24:45 TD Ameritrade | Authorized for streamer data. | 2015-03-10 07:24:45 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2015-03-10 07:24:45 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-03-10 07:24:45 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-03-10 07:24:45 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2015-03-10 07:24:45 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2015-03-10 07:24:45 TD Ameritrade | Connected. | 2015-03-10 07:24:45 Date rule based rollover from /ESZ4 to next contract occurs at 2014-12-11. | 2015-03-10 07:25:02 Date rule based rollover from /ESH5 to next contract occurs at 2015-03-12. | 2015-03-10 07:25:02 Checking Intraday data file for symbol /ESZ4 for the date range from 2014-09-11 to 2014-12-11. | 2015-03-10 07:25:02 Checking Intraday data file for symbol /ESH5 for the date range from 2014-12-11 to 0. | 2015-03-10 07:25:02 /ESH5 [C] 5 Min #1 | Symbols used for continuous contract chart: | 2015-03-10 07:25:02 /ESZ4 | 2015-03-10 07:25:02 /ESH5 | 2015-03-10 07:25:02 TD Ameritrade | Starting real-time market data updates for: /ESH5. ID: 1 | 2015-03-10 07:25:02 Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-03-10 07:25:02 HD Request # 2 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: cme | 2015-03-10 07:25:02 HD Request # 2 | Download start Date-Time: 2015-03-10 07:07:50.0 | 2015-03-10 07:25:02 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2015-03-10 07:25:02 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-10 07:25:02 Socket (2) | Connected. | 2015-03-10 07:25:02 HD Request # 2 | Sending historical data logon request message. | 2015-03-10 07:25:02 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-03-10 07:07:50. Record interval: 1. Symbol: ESH15 | 2015-03-10 07:25:02 HD Request # 2 | Decompressing data. | 2015-03-10 07:25:02 HD Request # 2 | Receiving Intraday data for /ESH5 starting at 2015-03-10 07:07:50 | 2015-03-10 07:25:02 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-03-10 07:07:50 | 2015-03-10 07:25:02 Socket (2) | Shutdown and closed. | 2015-03-10 07:25:02 The network socket for historical data has been closed. | 2015-03-10 07:25:02 HD Request # 2 | Received 134 records from 2015-03-10 07:07:50 to 2015-03-10 07:15:00 (7.2 minutes) and wrote 134 records for /ESH5 | 2015-03-10 07:25:02 HD Request # 2 | Intraday download COMPLETE for /ESH5. Completion time: 1s. Unique request ID: 1 | 2015-03-10 07:25:03 Removed historical data download ID 1 | 2015-03-10 07:25:03 Real-time Intraday chart data file updates started for /ESH5 | 2015-03-10 07:25:03 Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-03-10 07:25:03 HD Request # 3 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: tda | 2015-03-10 07:25:03 HD Request # 3 | Download start Date-Time: 2015-03-10 07:15:00.0 | 2015-03-10 07:25:03 HD Request # 3 | Requesting historical Minute data for the current day. | 2015-03-10 07:25:03 HD Request # 3 | Chart history request unsuccessful. | 2015-03-10 07:25:03 Gzip data is corrupt or incomplete. | 2015-03-10 07:25:03 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESH5 | 2015-03-10 07:25:03 HD Request # 3 | Intraday download COMPLETE for /ESH5. Completion time: 0s. Unique request ID: 2 | 2015-03-10 07:25:03 Removed historical data download ID 2 | 2015-03-10 07:25:03 Real-time Intraday chart data file updates started for /ESH5 | 2015-03-10 07:25:03 TD Ameritrade | Streamer request #13 sent. | 2015-03-10 07:25:03 TD Ameritrade | Streamer response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2015-03-10 07:25:04 TD Ameritrade | Streamer response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2015-03-10 07:25:04 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 01-2 | 2015-03-10 07:25:04 File >> Disconnect selected. | 2015-03-10 07:29:59 Disconnected from TD Ameritrade. | 2015-03-10 07:29:59 TD Ameritrade | Connecting. | 2015-03-10 07:30:02 TD Ameritrade | Logging in. (Step 1 of 3) | 2015-03-10 07:30:02 TD Ameritrade | Authorized for streamer data. | 2015-03-10 07:30:03 TD Ameritrade | Authorized for streamer data. | 2015-03-10 07:30:03 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2015-03-10 07:30:03 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2015-03-10 07:30:03 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2015-03-10 07:30:03 TD Ameritrade | Connected. | 2015-03-10 07:30:03 TD Ameritrade | Starting real-time market data updates for: /ESH5. ID: 1 | 2015-03-10 07:30:04 Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-03-10 07:30:04 HD Request # 4 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: cme | 2015-03-10 07:30:04 HD Request # 4 | Download start Date-Time: 2015-03-10 07:15:00.0 | 2015-03-10 07:30:04 HD Request # 4 | Using server: scdf2.sierracharts.com port 10149 | 2015-03-10 07:30:04 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-03-10 07:30:04 Socket (3) | Connected. | 2015-03-10 07:30:04 HD Request # 4 | Sending historical data logon request message. | 2015-03-10 07:30:04 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-03-10 07:15:00. Record interval: 1. Symbol: ESH15 | 2015-03-10 07:30:04 HD Request # 4 | Decompressing data. | 2015-03-10 07:30:04 HD Request # 4 | Receiving Intraday data for /ESH5 starting at 2015-03-10 07:15:00 | 2015-03-10 07:30:04 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-03-10 07:15:00 | 2015-03-10 07:30:04 Socket (3) | Shutdown and closed. | 2015-03-10 07:30:04 The network socket for historical data has been closed. | 2015-03-10 07:30:04 HD Request # 4 | Received 141 records from 2015-03-10 07:15:00 to 2015-03-10 07:20:01 (5.0 minutes) and wrote 141 records for /ESH5 | 2015-03-10 07:30:04 HD Request # 4 | Intraday download COMPLETE for /ESH5. Completion time: 0s. Unique request ID: 3 | 2015-03-10 07:30:04 Removed historical data download ID 3 | 2015-03-10 07:30:04 Real-time Intraday chart data file updates started for /ESH5 | 2015-03-10 07:30:04 Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-03-10 07:30:04 HD Request # 5 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: tda | 2015-03-10 07:30:04 HD Request # 5 | Download start Date-Time: 2015-03-10 07:20:01.0 | 2015-03-10 07:30:04 HD Request # 5 | Requesting historical Minute data for the current day. | 2015-03-10 07:30:04 HD Request # 5 | Chart history request unsuccessful. | 2015-03-10 07:30:04 Gzip data is corrupt or incomplete. | 2015-03-10 07:30:04 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESH5 | 2015-03-10 07:30:04 HD Request # 5 | Intraday download COMPLETE for /ESH5. Completion time: 0s. Unique request ID: 4 | 2015-03-10 07:30:04 Removed historical data download ID 4 | 2015-03-10 07:30:04 Real-time Intraday chart data file updates started for /ESH5 | 2015-03-10 07:30:04 TD Ameritrade | Streamer request #21 sent. | 2015-03-10 07:30:05 TD Ameritrade | Streamer response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2015-03-10 07:30:05 TD Ameritrade | Streamer response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2015-03-10 07:30:05 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 01-2 | 2015-03-10 07:30:05 Date rule based rollover from /ESZ4 to next contract occurs at 2014-12-11. | 2015-03-10 07:30:41 Date rule based rollover from /ESH5 to next contract occurs at 2015-03-12. | 2015-03-10 07:30:41 Checking Intraday data file for symbol /ESZ4 for the date range from 2014-09-11 to 2014-12-11. | 2015-03-10 07:30:41 Checking Intraday data file for symbol /ESH5 for the date range from 2014-12-11 to 0. | 2015-03-10 07:30:41 /ESH5 [C] 5 Min #1 | Symbols used for continuous contract chart: | 2015-03-10 07:30:41 /ESZ4 | 2015-03-10 07:30:41 /ESH5 | 2015-03-10 07:30:41 File >> Disconnect selected. | 2015-03-10 07:30:47 Disconnected from TD Ameritrade. | 2015-03-10 07:30:47 TD Ameritrade | Connecting. | 2015-03-10 07:30:50 TD Ameritrade | Logging in. (Step 1 of 3) | 2015-03-10 07:30:50 TD Ameritrade | Authorized for streamer data. | 2015-03-10 07:30:51 TD Ameritrade | Authorized for streamer data. | 2015-03-10 07:30:51 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2015-03-10 07:30:51 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2015-03-10 07:30:51 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2015-03-10 07:30:51 TD Ameritrade | Connected. | 2015-03-10 07:30:52 TD Ameritrade | Starting real-time market data updates for: /ESH5. ID: 1 | 2015-03-10 07:30:52 Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-03-10 07:30:52 HD Request # 6 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: cme | 2015-03-10 07:30:52 HD Request # 6 | Download start Date-Time: 2015-03-10 07:20:01.0 | 2015-03-10 07:30:52 HD Request # 6 | Using server: scdf1.sierracharts.com port 10149 | 2015-03-10 07:30:52 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-10 07:30:52 Socket (4) | Connected. | 2015-03-10 07:30:52 HD Request # 6 | Sending historical data logon request message. | 2015-03-10 07:30:52 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-03-10 07:20:01. Record interval: 1. Symbol: ESH15 | 2015-03-10 07:30:52 HD Request # 6 | Decompressing data. | 2015-03-10 07:30:52 HD Request # 6 | Receiving Intraday data for /ESH5 starting at 2015-03-10 07:20:01 | 2015-03-10 07:30:52 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-03-10 07:20:01 | 2015-03-10 07:30:52 Socket (4) | Shutdown and closed. | 2015-03-10 07:30:52 The network socket for historical data has been closed. | 2015-03-10 07:30:52 HD Request # 6 | Received 30 records from 2015-03-10 07:20:01 to 2015-03-10 07:20:46 (45.0 seconds) and wrote 30 records for /ESH5 | 2015-03-10 07:30:52 HD Request # 6 | Intraday download COMPLETE for /ESH5. Completion time: 0s. Unique request ID: 5 | 2015-03-10 07:30:52 Removed historical data download ID 5 | 2015-03-10 07:30:52 Real-time Intraday chart data file updates started for /ESH5 | 2015-03-10 07:30:52 Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-03-10 07:30:52 HD Request # 7 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: tda | 2015-03-10 07:30:52 HD Request # 7 | Download start Date-Time: 2015-03-10 07:20:46.0 | 2015-03-10 07:30:52 HD Request # 7 | Requesting historical Minute data for the current day. | 2015-03-10 07:30:52 HD Request # 7 | Chart history request unsuccessful. | 2015-03-10 07:30:53 Gzip data is corrupt or incomplete. | 2015-03-10 07:30:53 * HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESH5 | 2015-03-10 07:30:53 HD Request # 7 | Intraday download COMPLETE for /ESH5. Completion time: 1s. Unique request ID: 6 | 2015-03-10 07:30:53 Removed historical data download ID 6 | 2015-03-10 07:30:53 Real-time Intraday chart data file updates started for /ESH5 | 2015-03-10 07:30:53 TD Ameritrade | Streamer request #35 sent. | 2015-03-10 07:30:53 TD Ameritrade | Streamer response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2015-03-10 07:30:53 TD Ameritrade | Streamer response: NOT_AUTHORIZED_FOR_QUOTE. Additional text: Not authorized for all quotes. | 2015-03-10 07:30:53 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 01-2 | 2015-03-10 07:30:53 |