Support Board
Date/Time: Sun, 22 Dec 2024 05:43:42 +0000
Post From: Seirra Real Time Data- Crude(CL) Not Updating
| [2015-03-02 19:52:08] |
| User98316 - Posts: 10 |
|
Software version: 1224 | 2015-03-02 14:49:41 Uses New Spreadsheets | 2015-03-02 14:49:41 Usage end date: 2015-10-03 | 2015-03-02 14:49:41 Enabled for: Advanced Features. | 2015-03-02 14:49:41 Enabled for: Sierra Chart Historical Data Service. | 2015-03-02 14:49:41 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-03-02 14:49:41 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-03-02 14:49:41 Received 1 data feed usernames. | 2015-03-02 14:49:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-02 14:49:41 Active service: CTS T4 FIX | 2015-03-02 14:49:41 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-03-02 14:49:41 2015-03-02 14:49:41 Local computer clock time | 2015-03-02 14:49:41 2015-03-02 19:49:41 GMT time | 2015-03-02 14:49:41 2015-03-02 14:49:41 Time zone adjusted time | 2015-03-02 14:49:41 Time difference to server time: 0 seconds. | 2015-03-02 14:49:41 Program path: D:\SierraChart\ | 2015-03-02 14:49:41 Data Files path: D:\SierraChart\Data\ | 2015-03-02 14:49:41 OS Version Number: 6.1 | 2015-03-02 14:49:41 Locale Information: C | 2015-03-02 14:49:41 Checking for new symbol settings for cts | 2015-03-02 14:49:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-02 14:49:41 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-02 14:49:41 Symbol settings are up-to-date for cts | 2015-03-02 14:49:41 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2015-03-02 14:49:46 CTS FIX - Firm: Dorman | 2015-03-02 14:49:46 CTS FIX socket (0) | Resolved address fix.t4login.com to IP 74.201.6.106 | 2015-03-02 14:49:46 CTS FIX socket (2) | Connected. | 2015-03-02 14:49:46 CTS FIX socket (2) | Starting SSL connection. | 2015-03-02 14:49:46 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-03-02 14:49:47 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-03-02 14:49:47 CTS FIX socket (2) | SSL connection established. | 2015-03-02 14:49:47 CTS FIX: Sending the Logon message. | 2015-03-02 14:49:47 CTS FIX: Connected to data and trade server. FIX version: 4.3.27.0 | 2015-03-02 14:49:47 CTS FIX: Received Account List collateral report. | 2015-03-02 14:49:47 CTS FIX: Subscribing to account: 60* | 2015-03-02 14:49:47 Supported exchange: L_J (Euronext Paris Index Futures) | 2015-03-02 14:49:47 Supported exchange: CME_TR (CME TRAKRS Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_IC (ICE EU Futures) | 2015-03-02 14:49:47 Supported exchange: L_Y (Euronext Paris Commodity Futures) | 2015-03-02 14:49:47 Supported exchange: CME_ELE (NYMEX Power Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_WOp (ICE Canada Options) | 2015-03-02 14:49:47 Supported exchange: L_YOp (Euronext Paris Commodity Options) | 2015-03-02 14:49:47 Supported exchange: E_INXOp (Eurex Index Options) | 2015-03-02 14:49:47 Supported exchange: CME_KOp (KCBT Options) | 2015-03-02 14:49:47 Supported exchange: CME_HoOp (CME Housing Options) | 2015-03-02 14:49:47 Supported exchange: E_FITOp (Eurex Interest Rate Options) | 2015-03-02 14:49:47 Supported exchange: ICE_ICOp (ICE EU Options) | 2015-03-02 14:49:47 Supported exchange: ICE_FOp (ICE EU Financial Options) | 2015-03-02 14:49:47 Supported exchange: ICE_CO (ICE US Commodity Futures) | 2015-03-02 14:49:47 Supported exchange: CME_COAL (NYMEX Coal Futures) | 2015-03-02 14:49:47 Supported exchange: CME_COp (CBOT Commodity Options) | 2015-03-02 14:49:47 Supported exchange: CME_EqOp (CME Equity Options) | 2015-03-02 14:49:47 Supported exchange: E_VOL (Eurex Volatility Futures) | 2015-03-02 14:49:47 Supported exchange: CME_CL (NYMEX CrudeOil Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_IN (ICE US Index Futures) | 2015-03-02 14:49:47 Supported exchange: CME_Fo (CME Foreign Exchange Futures) | 2015-03-02 14:49:47 Supported exchange: CME_Ho (CME Housing Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_INOp (ICE US Index Options) | 2015-03-02 14:49:47 Supported exchange: CME_AgOp (CME Agricultural Options) | 2015-03-02 14:49:47 Supported exchange: CME_In (CME Interest Rate Futures) | 2015-03-02 14:49:47 Supported exchange: E_CUR (Eurex Currency Futures) | 2015-03-02 14:49:47 Supported exchange: E_FBDOp (Eurex Fixed Income Options) | 2015-03-02 14:49:47 Supported exchange: CME_CO (COMEX Futures) | 2015-03-02 14:49:47 Supported exchange: CME_Ag (CME Agricultural Futures) | 2015-03-02 14:49:47 Supported exchange: CME_EOp (CBOT Equity Options) | 2015-03-02 14:49:47 Supported exchange: CME_C (CBOT Commodity Futures) | 2015-03-02 14:49:47 Supported exchange: CME_F (CBOT Financial Futures) | 2015-03-02 14:49:47 Supported exchange: CME_E (CBOT Equity Futures) | 2015-03-02 14:49:47 Supported exchange: CME_K (KCBT Futures) | 2015-03-02 14:49:47 Supported exchange: CME_O (MGEX Futures) | 2015-03-02 14:49:47 Supported exchange: CME_FOp (CBOT Financial Options) | 2015-03-02 14:49:47 Supported exchange: ICE_MOp (ICE US Metals Options) | 2015-03-02 14:49:47 Supported exchange: E_INX (Eurex Index Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_M (ICE US Metals Futures) | 2015-03-02 14:49:47 Supported exchange: CME_OOp (MGEX Options) | 2015-03-02 14:49:47 Supported exchange: CME_COALOp (NYMEX Coal Options) | 2015-03-02 14:49:47 Supported exchange: ICE_CU (ICE US Currency Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_C (ICE EU Commodity Futures) | 2015-03-02 14:49:47 Supported exchange: CME_NG (NYMEX NatGas Futures) | 2015-03-02 14:49:47 Supported exchange: CME_CLOp (NYMEX CrudeOil Options) | 2015-03-02 14:49:47 Supported exchange: E_INT (Eurex Interest Rate Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_F (ICE EU Financial Futures) | 2015-03-02 14:49:47 Supported exchange: CME_NYOp (NYMEX Options) | 2015-03-02 14:49:47 Supported exchange: CME_We (CME Weather Futures) | 2015-03-02 14:49:47 Supported exchange: CME_REFOp (NYMEX Refined Products Options) | 2015-03-02 14:49:47 Supported exchange: CME_PET (NYMEX NGL/Petrochemicals Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_W (ICE Canada Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_COOp (ICE US Commodity Options) | 2015-03-02 14:49:47 Supported exchange: E_CUROp (Eurex Currency Options) | 2015-03-02 14:49:47 Supported exchange: CME_PETOp (NYMEX NGL/Petrochemicals Options) | 2015-03-02 14:49:47 Supported exchange: E_BND (Eurex Fixed Income Futures) | 2015-03-02 14:49:47 Supported exchange: CME_COOp (COMEX Options) | 2015-03-02 14:49:47 Supported exchange: LME_ME (LME Metal Futures) | 2015-03-02 14:49:47 Supported exchange: LME_PL (LME Plastic Futures) | 2015-03-02 14:49:47 Supported exchange: ICE_COp (ICE EU Commodity Options) | 2015-03-02 14:49:47 Supported exchange: CME_InOp (CME Interest Rate Options) | 2015-03-02 14:49:47 Supported exchange: CME_ELEOp (NYMEX Power Options) | 2015-03-02 14:49:47 Supported exchange: CME_Eq (CME Equity Futures) | 2015-03-02 14:49:47 Supported exchange: CBOE_CFE (CFE) | 2015-03-02 14:49:47 Supported exchange: CME_NGOp (NYMEX NatGas Options) | 2015-03-02 14:49:47 Supported exchange: CME_NY (NYMEX Futures) | 2015-03-02 14:49:47 Supported exchange: CME_FoOp (CME Foreign Exchange Options) | 2015-03-02 14:49:47 Supported exchange: CME_REF (NYMEX Refined Products Futures) | 2015-03-02 14:49:47 Supported exchange: LME_IN (LME Index Futures) | 2015-03-02 14:49:47 CTS FIX: Received Account Update collateral report. | 2015-03-02 14:49:50 CTS FIX: Requesting Open Orders for account: 60* | 2015-03-02 14:49:52 CTS FIX: Received Account List collateral report. | 2015-03-02 14:49:52 CTS FIX: Received Account List collateral report. | 2015-03-02 14:50:02 Mapping CL.20150400.CME_NY to CLJ15. Service code: nymex | 2015-03-02 14:50:10 SC Exchange Data | Starting real-time market data updates for: CLJ15. ID: 1 | 2015-03-02 14:50:10 Using username 0 | 2015-03-02 14:50:10 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2015-03-02 14:50:10 Intraday data recording state for symbol CL.20150400.CME_NY is set to download pending. | 2015-03-02 14:50:10 HD Request # 2 | Downloading Intraday chart data for CL.20150400.CME_NY to the file CL.20150400.CME_NY.scid. Service: nymex | 2015-03-02 14:50:10 HD Request # 2 | Download start Date-Time: 2015-03-02 12:48:12.0 | 2015-03-02 14:50:10 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2015-03-02 14:50:10 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-02 14:50:10 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-03-02 14:50:10 Socket (4) | Connected. | 2015-03-02 14:50:10 HD Request # 2 | Sending historical data logon request message. | 2015-03-02 14:50:10 Socket (3) | Connected. | 2015-03-02 14:50:10 SC Exchange Data | Connected to server. | 2015-03-02 14:50:10 SC Exchange Data | Sending logon request message. | 2015-03-02 14:50:10 CTS T4 FIX | Sending security definition request for symbol CL.20150400.CME_NY | 2015-03-02 14:50:10 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-03-02 12:48:12. Record interval: 0. Symbol: CLJ15 | 2015-03-02 14:50:10 CTS T4 FIX | Received 1 security definitions for underlying symbol CL | 2015-03-02 14:50:10 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-03-02 14:50:10 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-03-02 14:50:10 SC Exchange Data | Successfully connected. | 2015-03-02 14:50:10 SC Exchange Data | Restarting real-time data updates for symbol: CL.20150400.CME_NY -> CLJ15 | 2015-03-02 14:50:10 HD Request # 2 | Decompressing data. | 2015-03-02 14:50:10 HD Request # 2 | Receiving Intraday data for CL.20150400.CME_NY starting at 2015-03-02 12:48:12 | 2015-03-02 14:50:10 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-03-02 12:48:14 | 2015-03-02 14:50:10 Socket (4) | Shutdown and closed. | 2015-03-02 14:50:10 The network socket for historical data has been closed. | 2015-03-02 14:50:10 HD Request # 2 | Received 53522 records from 2015-03-02 12:48:12 to 2015-03-02 14:50:06 (2.0 hours) and wrote 53520 records for CL.20150400.CME_NY | 2015-03-02 14:50:10 HD Request # 2 | Intraday download COMPLETE for CL.20150400.CME_NY. Completion time: 0s. Unique request ID: 1 | 2015-03-02 14:50:10 Removed historical data download ID 1 | 2015-03-02 14:50:10 Real-time Intraday chart data file updates started for CL.20150400.CME_NY | 2015-03-02 14:50:10 |