Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 04:51:37 +0000



Post From: Help You sent me a popup message to upgrade but..

[2015-02-27 16:18:00]
Sierra Chart Engineering - Posts: 104368
Exit from Sierra Chart.

Install this version of Sierra Chart:
https://www.sierrachart.com/downloads/1234SierraChartSetup.exe

After the installation is done, run Sierra Chart.

Select "File >> Data/Trade Service Settings". Set the "Service" to "CQG Web API". You will now be able to connect.

The problem is your CQG account is not enabled for the FIX connection. Can you tell us who your broker is?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing