Support Board
Date/Time: Sat, 23 Nov 2024 04:11:29 +0000
Post From: Trial Period and SC stays frozen
| [2013-05-30 22:10:25] |
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Please understand. This is 100% unrelated to the remaining trial time in the account. No relationship whatsoever. We have made this very clear what the source of this problem is. It has to do with software running on your system which is interfering with the file system like anti-malware software. We cannot spend further time on this. Our recommendation is to remove that software from your system or disable it. Clearly it is causing a serious problem. Otherwise, there's no point in continuing to use Sierra Chart. You also have enabled the Continuous Futures Contract option in Chart >> Chart Settings for that symbol. Disable it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |