Support Board
Date/Time: Sat, 23 Nov 2024 04:34:00 +0000
Post From: Trial Period and SC stays frozen
| [2013-05-30 21:38:43] |
| User95208 - Posts: 26 |
|
This evening, SC displayed "4 days of usage time left. Please go to Accounts Management...". Since then, the SC wont work. If I open a chart, "waiting to download data...." message appears for a long time (some time 15-30 minutes. After a while, this message disappears but reappears every time I try clicking a menu on the chart. I have done several reboots and restarts in vain. Although, you may be aware of data download problem on another tread, the SC was working very well during the past 1 week until the "trial period warning message". I am unable to copy the log or upload the chart for diagnosis. The system and other applications are fine. Only SC is unresonsive; the chart screen is blank and clicking either the log or the chart shows a "not-responding message". Closing and restarting do not help. The only solution, which works, is closing the SC! HD Request # 44 - Downloading Intraday chart data for USDPLN.ABBA to the file USDPLN.ABBA.scid. Service: dtn | 2013-05-30 22:25:12 HD Request # 44 - Starting date and time: 2013-05-30 21:06:18 | 2013-05-30 22:25:12 HD Request # 44 - Requesting Tick data beginning at 2013-05-30 16:06:18 US Eastern Time. | 2013-05-30 22:25:12 HD Request # 44 - Receiving historical Intraday Tick data for USDPLN.ABBA | 2013-05-30 22:25:27 HD Request # 44 - Receiving Intraday data for USDPLN.ABBA starting at 2013-05-30 21:06:18 | 2013-05-30 22:25:27 HD Request # 44 - Timestamp of first Intraday data file record written: 2013-05-30 21:06:18 | 2013-05-30 22:25:27 HD Request # 44 - Received 1995 records from 2013-05-30 21:06:18 to 2013-05-30 22:25:06 (78.8 minutes) and wrote 1995 records for USDPLN.ABBA | 2013-05-30 22:25:27 HD Request # 44 - Intraday download COMPLETE for USDPLN.ABBA | 2013-05-30 22:25:27 Starting updates for: USDPLN.ABBA | 2013-05-30 22:25:27 Real-time intraday chart data file updates started for USDPLN.ABBA | 2013-05-30 22:25:27 HD Request # 45 - Downloading Historical Daily chart data for USDJPY.ABBA. Starting date: 2013-05-28. Service: dtn | 2013-05-30 22:25:41 HD Request # 45 - Requesting 3 days of historical daily data. RequestID: 45 | 2013-05-30 22:25:41 HD Request # 45 - Receiving Daily data for USDJPY.ABBA | 2013-05-30 22:25:55 HD Request # 45 - Receiving historical Daily data for USDJPY.ABBA starting at 2013-05-28 | 2013-05-30 22:25:55 Writing historical daily data for USDJPY.ABBA to the file USDJPY.ABBA.dly | 2013-05-30 22:25:55 Unable to determine the symbols and settings necessary to load USDJPY.ABBA.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-05-30 22:26:10 HD Request # 45 - Received 3 records from 2013-05-28 00:00:00 to 2013-05-30 00:00:00 (3.0 days) and wrote 3 records for USDJPY.ABBA | 2013-05-30 22:27:00 HD Request # 45 - Daily download COMPLETE for USDJPY.ABBA | 2013-05-30 22:27:00 HD Request # 40 - Receiving Intraday data for USDBRL.ABBA starting at 2013-05-30 20:48:42 | 2013-05-30 22:24:27 HD Request # 40 - Timestamp of first Intraday data file record written: 2013-05-30 20:48:42 | 2013-05-30 22:24:27 HD Request # 40 - Received 7 records from 2013-05-30 20:48:42 to 2013-05-30 22:03:49 (75.1 minutes) and wrote 7 records for USDBRL.ABBA | 2013-05-30 22:24:27 HD Request # 40 - Intraday download COMPLETE for USDBRL.ABBA | 2013-05-30 22:24:27 Starting updates for: USDBRL.ABBA | 2013-05-30 22:24:27 Real-time intraday chart data file updates started for USDBRL.ABBA | 2013-05-30 22:24:27 HD Request # 41 - Downloading Intraday chart data for USDCZK.ABBA to the file USDCZK.ABBA.scid. Service: dtn | 2013-05-30 22:24:27 HD Request # 41 - Starting date and time: 2013-05-30 21:06:18 | 2013-05-30 22:24:27 HD Request # 41 - Requesting Tick data beginning at 2013-05-30 16:06:18 US Eastern Time. | 2013-05-30 22:24:27 HD Request # 41 - Receiving historical Intraday Tick data for USDCZK.ABBA | 2013-05-30 22:24:42 HD Request # 41 - Receiving Intraday data for USDCZK.ABBA starting at 2013-05-30 21:06:18 | 2013-05-30 22:24:42 HD Request # 41 - Timestamp of first Intraday data file record written: 2013-05-30 21:06:18 | 2013-05-30 22:24:42 HD Request # 41 - Received 1384 records from 2013-05-30 21:06:18 to 2013-05-30 22:24:21 (78.0 minutes) and wrote 1384 records for USDCZK.ABBA | 2013-05-30 22:24:42 HD Request # 41 - Intraday download COMPLETE for USDCZK.ABBA | 2013-05-30 22:24:42 Starting updates for: USDCZK.ABBA | 2013-05-30 22:24:42 Real-time intraday chart data file updates started for USDCZK.ABBA | 2013-05-30 22:24:42 HD Request # 42 - Downloading Intraday chart data for USDHUF.ABBA to the file USDHUF.ABBA.scid. Service: dtn | 2013-05-30 22:24:42 HD Request # 42 - Starting date and time: 2013-05-30 21:06:18 | 2013-05-30 22:24:42 HD Request # 42 - Requesting Tick data beginning at 2013-05-30 16:06:18 US Eastern Time. | 2013-05-30 22:24:42 HD Request # 42 - Receiving historical Intraday Tick data for USDHUF.ABBA | 2013-05-30 22:24:57 HD Request # 42 - Receiving Intraday data for USDHUF.ABBA starting at 2013-05-30 21:06:18 | 2013-05-30 22:24:57 HD Request # 42 - Timestamp of first Intraday data file record written: 2013-05-30 21:06:18 | 2013-05-30 22:24:57 HD Request # 42 - Received 2096 records from 2013-05-30 21:06:18 to 2013-05-30 22:24:36 (78.3 minutes) and wrote 2096 records for USDHUF.ABBA | 2013-05-30 22:24:57 HD Request # 42 - Intraday download COMPLETE for USDHUF.ABBA | 2013-05-30 22:24:57 Starting updates for: USDHUF.ABBA | 2013-05-30 22:24:57 Real-time intraday chart data file updates started for USDHUF.ABBA | 2013-05-30 22:24:57 HD Request # 43 - Downloading Intraday chart data for USDILS.ABBA to the file USDILS.ABBA.scid. Service: dtn | 2013-05-30 22:24:57 HD Request # 43 - Starting date and time: 2013-05-30 21:06:13 | 2013-05-30 22:24:57 HD Request # 43 - Requesting Tick data beginning at 2013-05-30 16:06:13 US Eastern Time. | 2013-05-30 22:24:57 HD Request # 43 - Receiving historical Intraday Tick data for USDILS.ABBA | 2013-05-30 22:25:12 HD Request # 43 - Receiving Intraday data for USDILS.ABBA starting at 2013-05-30 21:06:13 | 2013-05-30 22:25:12 HD Request # 43 - Timestamp of first Intraday data file record written: 2013-05-30 21:06:13 | 2013-05-30 22:25:12 HD Request # 43 - Received 730 records from 2013-05-30 21:06:13 to 2013-05-30 22:24:35 (78.4 minutes) and wrote 730 records for USDILS.ABBA | 2013-05-30 22:25:12 HD Request # 43 - Intraday download COMPLETE for USDILS.ABBA | 2013-05-30 22:25:12 Starting updates for: USDILS.ABBA | 2013-05-30 22:25:12 Real-time intraday chart data file updates started for USDILS.ABBA | 2013-05-30 22:25:12 HD Request # 44 - Downloading Intraday chart data for USDPLN.ABBA to the file USDPLN.ABBA.scid. Service: dtn | 2013-05-30 22:25:12 HD Request # 44 - Starting date and time: 2013-05-30 21:06:18 | 2013-05-30 22:25:12 HD Request # 44 - Requesting Tick data beginning at 2013-05-30 16:06:18 US Eastern Time. | 2013-05-30 22:25:12 HD Request # 44 - Receiving historical Intraday Tick data for USDPLN.ABBA | 2013-05-30 22:25:27 HD Request # 44 - Receiving Intraday data for USDPLN.ABBA starting at 2013-05-30 21:06:18 | 2013-05-30 22:25:27 HD Request # 44 - Timestamp of first Intraday data file record written: 2013-05-30 21:06:18 | 2013-05-30 22:25:27 HD Request # 44 - Received 1995 records from 2013-05-30 21:06:18 to 2013-05-30 22:25:06 (78.8 minutes) and wrote 1995 records for USDPLN.ABBA | 2013-05-30 22:25:27 HD Request # 44 - Intraday download COMPLETE for USDPLN.ABBA | 2013-05-30 22:25:27 Starting updates for: USDPLN.ABBA | 2013-05-30 22:25:27 Real-time intraday chart data file updates started for USDPLN.ABBA | 2013-05-30 22:25:27 HD Request # 45 - Downloading Historical Daily chart data for USDJPY.ABBA. Starting date: 2013-05-28. Service: dtn | 2013-05-30 22:25:41 HD Request # 45 - Requesting 3 days of historical daily data. RequestID: 45 | 2013-05-30 22:25:41 HD Request # 45 - Receiving Daily data for USDJPY.ABBA | 2013-05-30 22:25:55 HD Request # 45 - Receiving historical Daily data for USDJPY.ABBA starting at 2013-05-28 | 2013-05-30 22:25:55 Writing historical daily data for USDJPY.ABBA to the file USDJPY.ABBA.dly | 2013-05-30 22:25:55 Unable to determine the symbols and settings necessary to load USDJPY.ABBA.dly as a continuous contract. Make sure Symbol Settings exist and are correct for this symbol in Global Settings >> Symbol Settings. | 2013-05-30 22:26:10 HD Request # 45 - Received 3 records from 2013-05-28 00:00:00 to 2013-05-30 00:00:00 (3.0 days) and wrote 3 records for USDJPY.ABBA | 2013-05-30 22:27:00 HD Request # 45 - Daily download COMPLETE for USDJPY.ABBA | 2013-05-30 22:27:00 |