Support Board
Date/Time: Sun, 22 Dec 2024 11:08:44 +0000
Post From: charts not updating, some symbols only
| [2015-02-24 21:55:11] |
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This is the problem: Symbol Error - es-201503-CME is unknown, unavailable, or improperly formatted. FIX message: Product does not exist in market: Entry #1 | 2015-02-24 02:12:52 The case of the symbol has been changed. The first two letters need to be capitalized. Do not alter the symbols from what you see in File >> Find Symbol. You need to check the case of all of the symbols in all of your charts. You can change them through Chart >> Chart Settings. After this is done reconnect to the data feed with the commands on the File menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-24 21:55:35
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