Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 11:36:35 +0000



Post From: Cancell free trial subscription

[2015-02-15 21:35:32]
Sierra Chart Engineering - Posts: 104368
This message is rather puzzling. For two reasons. 1. It is a Sunday and we have not even had a chance to respond to your question. Although the response has been partially prepared and we will be completing it now.

2. Furthermore, the trial includes access to all of the features that you want.


Also there is nothing to cancel being you are on a trial.

It is important to have patience. Sierra Chart provides a wide array of functionality and you are a new user and you are not going to know everything about Sierra Chart very quickly. Giving up and going somewhere else should not be the proper course of action because Sierra Chart is high quality software and services.

And when it comes to real-time data access from exchanges, that is not something that can be provided for free. Exchanges tightly control their data and there are fees for their data.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-02-15 21:44:16