Support Board
Date/Time: Sun, 22 Dec 2024 11:33:16 +0000
Post From: TD Ameritrade Streamer Connection Issue using Sierra Chart Version 1224
| [2015-02-12 19:26:40] |
| Trader_RT - Posts: 35 |
|
Thank you for the reply. I've been using this 2 computer set-up since 2009 with two different TD Ameritrade accounts which have two different user names and passwords. The two computer set-up had no issues yesterday, the issue only occurred today. I've tried the following to corrected the TD Ameritrade Streamer connection issue. 1. Install the latest pre-release 1231 with old spreadsheets. 2. Tried connecting to TD Ameritrade account with 2nd computer only - one data connection only. No change in issue. 3. Changed user name and password to the other TD Ameritrade account and still have the same issue with only one data connection. 4. Internet Explore is installed and not set to offline. 5. Checked McAfee Firewall and Sierra Chart has full access. No changes have been made to the McAfee Security System. 6. Rebooted system and relaunch Sierra and still the same issue. 7. The connection to TD Ameritrade account is successful, but it will not establish a successful streamer connection. I've sent a 2nd message log for your analysis, about 2 hours ago. Any other suggestions would be helpful after you reviewed this data. Thanks again for your support! |