Support Board
Date/Time: Fri, 03 Jan 2025 07:58:56 +0000
Post From: CTS T4 - Symbol is unknown. Click for symbol information.
| [2015-02-12 18:10:02] |
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The problem is you are using a CQG symbol with CTS T4: Symbol Error - F.US.ENQH15 is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: (3) Exchange is not allowed for User | 2015-02-12 05:06:01
Refer to this section here about this: https://www.sierrachart.com/index.php?page=doc/helpdetails1.html#h1.3 You need to change the symbol of the charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |