Support Board
Date/Time: Sun, 22 Dec 2024 21:38:03 +0000
Post From: CTS data problem? charts not updating
| [2015-01-28 18:01:42] |
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This symbol is not valid: CL.CME_20140100_CLF4.CME_NY Use: CL.20150300.CME_NY Be sure to remove that symbol. Or change it. It seems as though the problem with NQ.20141200.CME_Eq is your CTS account is not authorized for this symbol. Try using the delayed symbol: NQ.20150300.DLCME_Eq And contact your trading service and make sure your account is authorized for real-time data for NQ.20141200.CME_Eq. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |