Support Board
Date/Time: Sun, 22 Dec 2024 20:26:43 +0000
Post From: order is stuck on charts - only in SC, NOT with OEC brokerage
| [2015-01-26 17:33:22] |
| snillumat - Posts: 29 |
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On Thursday 1-22-15 I placed a bracket order at the exact time my data connection disconected. None of the orders actually went live in my brokerage account and that was fine. However, when I canceled all three orders in SC, the STOP order stayed on the chart. I contacted my broker twice and verified that there was no live or pending order on their end. I have refreshed the trade data from the trade service 20+ times. I have connected and disconnected SC and OEC numerous times. I have tried cancelling the order in every way I can think of. It just refuses to disappear! Under "Orders and Positions" in the Trade menu it shows this order as "Sent" and is highlighted in yellow but I can't seem to kill this order. I am no longer concerned that this order will actually ever go live because the market has crossed that price point several times in the last three trading days. However, it is quite a distraction. Any help in killing this ghost order would be greatly appreciated. |