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Post From: Problem with Interactive Brokers Positions

[2015-01-23 09:59:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OY 17:53:31:549 JTS-EServerSock et-128: [101:38:76:1:0:0:0:ERR] -'ad' : Grund - The account code is required for this operation. This appears to be the problem. The account number is clearly specified. This is very clearly on the IB side. There can be no doubt about this. This is the problem with IB. There is not competent support on their side to understand these problems and resolve them. And the customer is who suffers. The entire Interactive Brokers API is substandard. Why are they not giving a position data reject in this case? Why do not they provide automatic position updates for multiple accounts? They do not do any of this. If you want the honest truth, the trade position data interface provided by IB, is very substandard and can only be regarded as very unprofessional and problematic. Look at this: Interactive Brokers \| Requesting Trade Positions for account: U1402563 \| 2015-01-23 08:22:16 The request has been made but there is no response at all. The Message Log clearly indicates that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-23 11:05:08