Support Board
Date/Time: Sun, 22 Dec 2024 20:34:07 +0000
Post From: Infinity(Transact Futures) acct not allowing intraday access to "Indexes" in sierrachart (e.g $I
| [2015-01-21 16:55:15] |
| User65754 - Posts: 25 |
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Hi, I have a Infinity(Transact Futures) acct and I am using SierraChart for charting. I am unable to access any of the "Indexes" in sierrachart (e.g $INX, $IUX etc.) in realtime intraday charts (historical i.e. daily charts work ok). Infinity said that I should talk to you guys. Can you please help me figure out how I can get access to the data? Also please note the acct associated with this support req is not my Infinity(transact) account - I needed to create this account to post this support request (was prompted by your system to create acct when I went to "Help" - "Support Board" within SC. the message was "The account you are using does not support posting on the support board. To post on the support board, you will need to create a SC account if you do not already have one") Thanks Date Time Of Last Edit: 2015-01-21 17:30:10
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