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Date/Time: Sun, 22 Dec 2024 21:43:58 +0000



Post From: Problems with Charts

[2015-01-16 06:37:12]
Sierra Chart Engineering - Posts: 104368
What is the exact problem? We do see a successful connection to the TransAct system:


TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/1.3.5.0. | 2015-01-15 22:23:30
TransAct Trading | Server protocol version: 4. Client protocol version: 5. There is a protocol mismatch! | 2015-01-15 22:23:30
TransAct Trading | Successfully connected. Operation Successful. | 2015-01-15 22:23:30
TransAct Trading | Trading is supported. | 2015-01-15 22:23:30
TransAct Trading | Order cancel and replace is supported. | 2015-01-15 22:23:30

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing