Support Board
Date/Time: Mon, 23 Dec 2024 01:30:38 +0000
Post From: User Questions
| [2015-01-14 23:07:41] |
| |
|
When providing an image of a chart, only provide one image and not anymore unless we ask for it. Only use this method here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Re-download the data that is missing, following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart There must have been some temporary communication problem to the historical data server. It is not related to the new version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |