Support Board
Date/Time: Mon, 23 Dec 2024 01:11:02 +0000
Post From: Regarding Log in Error with Rithmic
| [2015-01-13 19:35:25] |
| User39850 - Posts: 20 |
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We are trying to get Sierra Charts to receive streaming Futures data with Rithmic as the data provider with a Live Trading Account. We have valid Rithmic credentials (we can log into R/Trader successfully). We have purchased SC Package #3 which we understand to be the appropriate subscription for this purpose. After having gone through the provided set up steps, the following error message is generated: Your current service package does not support this function. Any assistance that you can provide will be greatly appreciated. Thanks TW |