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Date/Time: Mon, 23 Dec 2024 00:48:24 +0000



Post From: Chart Froze

[2015-01-13 18:59:24]
User46092 - Posts: 17
Hi Support,
My chart with internals froze again today. I had the same problem yesterday. My data feed is still connected and all other charts work fine. Could you please have a look at my log. My internet connection sits at 22Mbps. Could this be the problem? Thanks in advance.

Software version: 1222 | 2015-01-12 13:58:28
Uses New Spreadsheets | 2015-01-12 13:58:28
Usage end date: 2015-03-28 | 2015-01-12 13:58:28
Enabled for: Advanced Features. | 2015-01-12 13:58:28
Enabled for: Advanced Features 2. | 2015-01-12 13:58:28
Enabled for: Sierra Chart Historical Data Service. | 2015-01-12 13:58:28
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-01-12 13:58:28
Active service: Rithmic Trading | 2015-01-12 13:58:28
Data/Trade Service Settings automatically set. | 2015-01-12 13:58:28
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-01-12 13:58:28
2015-01-12 19:58:28 Local computer clock time | 2015-01-12 13:58:28
2015-01-12 18:58:28 GMT time | 2015-01-12 13:58:28
2015-01-12 13:58:28 Time zone adjusted time | 2015-01-12 13:58:28
Time difference to server time: 0 seconds. | 2015-01-12 13:58:28
Program path: C:\SierraChart\ | 2015-01-12 13:58:28
Data Files path: C:\SierraChart\Data\ | 2015-01-12 13:58:28
OS Version Number: 6.2 | 2015-01-12 13:58:28
Locale Information: C | 2015-01-12 13:58:28

(remaining Message Log removed)
Date Time Of Last Edit: 2015-01-13 20:12:23