Support Board
Date/Time: Mon, 23 Dec 2024 02:27:30 +0000
Post From: Charts Froze while data feed was connected.
| [2015-01-12 23:45:54] |
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There is no clear indication of a network communication problem from this Message Log but we suspect that might be what is happening in your case. This is one indication of a connection problem: HD Request # 9 | Error downloading historical Intraday data for NISS-TF. The download timed out. | 2015-01-12 14:02:30 * If you are still having an issue, refer to help topic 3 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |