Support Board
Date/Time: Sun, 22 Dec 2024 08:58:42 +0000
Post From: SC/TTNet not talking with AMP auto-trim/liquidate
| [2015-01-12 14:14:50] |
| bekitz3 - Posts: 83 |
|
Sierra/TTNet setup is not communicating with the system AMP uses for auto-trim/liquidate. They use XTrader on the TT side to do this and Sierra does not see these orders. Obviously this is a serious issue. I notified AMP about this in NOV-2014 but it looks like the problem still persists. You guys need to be involved in the loop on this one. In the last 5 minutes of the trading session, this system has trimmed a position unbeknownst to me....then I go to flatten before session end and wind up with an unintended position. I believe their system technically takes action with 4 min to go in the session. I found this out in NOV-2014, so took special care to manage my trades prior to this 4 min mark....but a margin change slipped past me causing this issue again this weekend. Please work with them on this to resolve this ASAP!! Thx. |