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Date/Time: Mon, 23 Dec 2024 02:25:02 +0000



Post From: Can't connect to OEC

[2015-01-07 00:44:14]
Sierra Chart Engineering - Posts: 104368
OEC is the provider of their service. They have access to their server logs.

There is not anything more we can say about this other than what is documented here:
https://www.sierrachart.com/index.php?page=doc/openecry.php#OECConnectionProblem

What is happening is OEC is logging the user out immediately after logon.


OEC must be competent and responsible and assist you with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing