Support Board
Date/Time: Mon, 23 Dec 2024 06:34:20 +0000
Post From: Sierra Chart Historical Data download error
| [2015-01-02 04:30:16] |
| User60436 - Posts: 19 |
|
By following the first link, I still get the same error (either use automatic or manual download historical data). I can not see the second link. Here are the messages in IE, FireFox and Chrome browsers when going to the second link. IE shows: -------------------------- Oops! Internet Explorer could not connect to ds01.ddfplus.com Did you mean: ddfplus.com Chrome shows: -------------------------- Google Chrome could not load the webpage because ds01.ddfplus.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection. FireFox shows: -------------------------- The server at ds01.ddfplus.com is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I don't have any other firewalls other than the windows firewall. I even tried disabling my window firewall, but the problem still exists. I also tried running Sierra in window safe mode, the problem is same there. This problem appears suddenly on 2014-12-31 and after. Before this date, no configuration changes were ever made to my computer system or my router or my digital modem. If the problem is not on your server, do you think the following may be potential reasons? -- my ISP provider blocks this page view -- my ISP provider remotely changes my digital modem configuration, which is quite unlikely. What other possible reasons for this issue? I'll try this link tomorrow in my office network. |