Support Board
Date/Time: Mon, 23 Dec 2024 06:16:54 +0000
Post From: Sierra Chart Historical Data download error
[2015-01-01 02:21:25] |
User60436 - Posts: 19 |
Additional note, after starting the Sierra chart program and logging in, the connection status on the top right first displays red background with values of "Not connected". Than after a couple of seconds, it becomes green and display "DF:0 ST:36". So I guess that my login and connection has no problem. Now the issue is that when Sierra tries downloading historical data for the charts, it shows in log HTTP request #9 returned the following error: Windows error code 12029: A connection with the server could not be established | 2014-12-31 16:31:42 The latest daily candle bars display in my chart stop at 2014-12-30. That is, today's (2014-12-31) candle bar dose not show in all of my Sierra charts. Could you please help me to resolve this issue? FYI, on my side, nothing (such as computer configuration, firewall, router setting etc.) has been changed; and Sierra has been working for more than a year until today (2014-12-31). |