Support Board
Date/Time: Mon, 23 Dec 2024 06:41:04 +0000
Post From: Sierra charts keeps disconnecting for the last three months with Rithmic/topstep trader
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This is definitely not the case: The software caused a connection abort because there is no space on the socket's queue and the socket cannot receive further connections.
Windows socket error code 10053 is a very common error code encountered with network connections. Any other threads on this support board, about that error, are not going to be of help. We believe the problem is there is not reliable communications between your computer and the server causing a lot of packet loss and retransmission to a point where the connection is just dropped. We recommend verifying the quality of the connection by using ping. For more information refer to help topic 1.8: https://www.sierrachart.com/index.php?l=doc/helpdetails1.html#h1.8 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-12-29 20:54:38
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