Support Board
Date/Time: Mon, 23 Dec 2024 06:42:21 +0000
Post From: Problem with MiniRussel DOM
| [2014-12-29 20:49:48] |
| |
|
We have contacted TransAct about this and we have looked at the image of the market depth window again, and from what we can tell you are running a significantly older version of Sierra Chart. There is a problem with the market depth data from TransAct where the prices beyond level 5 should be zero but they are not, but we have put a patch in a long time ago to solve this. So update Sierra Chart, and the problem should be solved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |