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Date/Time: Mon, 23 Dec 2024 06:17:28 +0000



Post From: Sierra charts keeps disconnecting for the last three months with Rithmic/topstep trader

[2014-12-03 19:40:42]
User235423 - Posts: 8
Ok, I just spoken to Rithmic support and they told me that they cannot look at a logfile from sierra charts to then locate the problem, it seemed they were unwilling to even have a look, what's the procedure in this? Do you have a contact at Rithmic that could provide a resolution to this, many thanks