Support Board
Date/Time: Wed, 05 Feb 2025 13:03:44 +0000
Post From: MXZ14
| [2014-12-01 10:59:57] |
| vice&virtu - Posts: 43 |
|
I seriously wonder what is happening with your partner Barchart with his "MX"Z14 exchange connectivity recurrent problems. I am a recent user of your data feed services and it is not the first time it happens. The main problem for me is that it takes so long time to solve the problem each time.(between days and half days and i am not talking about Euronext dissemination problems here that i understand also the reality) I ignore if for him this future contract is an exotic contract but we are talking about the future index of the fifth world economy that in my zone is used on a daily base by thousands of people. So i think as a user i deserve a more trustful relationship about using your services. I just want to understand what is the source of this recurrent problems with Barchart because i don't observe such problem in my other real time data provider on this contract. Sincerly yours. |