Support Board
Date/Time: Wed, 05 Feb 2025 15:44:12 +0000
Post From: Missing symbols
| [2014-11-26 01:10:41] |
| User26154 - Posts: 10 |
|
As I understand, the connection is working fine, the issue is the allowance in the Sierra servers, as the log informs that the request MD5 failed; in others words, the account doesn't have access to the symbols, not the program nor the computer. Checking for new symbol settings for fxcm | 2014-11-26 00:18:37 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-11-26 00:18:37 HTTP connection to www.sierrachart.com:80 (1036) | Connected. | 2014-11-26 00:18:37 Request for symbol settings MD5 failed. | 2014-11-26 00:18:37 HTTP connection to www.sierrachart.com:80 (1036) | Shutdown and closed. | 2014-11-26 00:18:37 SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-11-26 00:18:42 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-11-26 00:18:42 Socket (1688) | Connected. | 2014-11-26 00:18:42 SC Forex Data (FXCM) | Connected to server. | 2014-11-26 00:18:42 SC Forex Data (FXCM) | Sending logon request message. | 2014-11-26 00:18:42 SC Forex Data (FXCM) | Server Name: . | 2014-11-26 00:18:42 SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-11-26 00:18:42 SC Forex Data (FXCM) | Successfully connected. | 2014-11-26 00:18:42 |